Contact

Got a question, need help with an order, or just want to talk fuel?

We’re a small team, but we read every message and do our best to get back to you quickly. Reach out any time and we’ll aim to reply within 1–2 working days.

 

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Frequently asked questions

Can I get my order delivered?

Not yet. Right now all orders are for pickup only, but we’re working on delivery options. Stay tuned.

Where do I collect my order?

We are based in east Belfast but we are working with local businesses to create more pickup points.

Pickup details will be sent to your email as soon as your order is ready. Make sure to check your inbox (and spam folder, just in case).

How long does it take to prepare my order?

We aim to have all pickup orders ready within 1–2 working days.

What’s the difference between the bag sizes?

  • Small (45g): For short sessions or testing.
  • Medium (90g): Great for longer efforts or back-to-back.
  • Large (1kg): Best value for regular training or big blocks

How do I choose the right sodium level?

Everyone sweats differently. If you're not sure, start with 500mg/45g - it’s a solid middle ground. You can always adjust.

Is KISS suitable for race day?

Absolutely. It's built for performance, gut comfort and endurance - whether you're training or racing.

What if I have issues with my order?

Get in contact with us using the form on this page and we'll sort it out as quickly as possible.